Privacy Policy
This Privacy Policy applies to all websites owned and operated by First Franchise, a brand operated by Tereza Murray Franchising Limited (“we”, “us”, or “our”), and outlines how we manage your personal information in accordance with the Privacy Act 2020 (New Zealand) and the Privacy Act 1988 (Australia).
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Collection of Personal Information
We may collect personal information from you when you:
Complete an enquiry or contact form
Sign up to our newsletter or download resources
Communicate with us via email or phone
Interact with our site through cookies, analytics, or advertising
“Personal information” refers to data that can be used to identify you, such as your name, email address, phone number, business name, location, and any other information you voluntarily submit.
Purpose of Collection
We collect personal information to:
Respond to your enquiries
Provide services and information you request
Improve and administer our website
Conduct analytics and user behaviour tracking
Send you relevant marketing or promotional material (you may opt out at any time)
Display personalised advertising content across platforms
We do not sell or rent your personal information to third parties. We only share your information with trusted contractors and service providers when it is necessary to deliver our services or operate our website securely and effectively.
Third Party Contractors
Your personal information may be shared with third-party contractors who provide services such as website hosting, digital marketing, analytics, security, or other operational support. These contractors are required to protect your personal information and only use it for the intended service.
We may also use trusted platforms such as:
Google Analytics for website performance and user behaviour
Facebook, LinkedIn, and Google Ads for retargeting and online advertising
Email marketing tools for newsletters and updates
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, understand user interactions, and display personalised ads. These cookies may collect non-identifiable information such as:
IP address
Browser type and device
Pages visited and links clicked
Referring website
Date and time of visit
Demographic information (age range, gender) where available
Cookies do not collect personal information unless you voluntarily submit it. You may disable cookies through your browser settings, though this may affect the functionality of our website.
Remarketing and Online Advertising
We use remarketing services such as:
Facebook Pixel
LinkedIn Insight Tag
Google Ads Remarketing
These services allow us to display ads to you based on your past interactions with our website. This may involve the use of first-party and third-party cookies together.
You can manage your ad preferences or opt out via the following:
Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. Your data is stored on secure servers and accessible only to authorised personnel or trusted contractors with a legitimate purpose.
In some cases, your data may be stored or processed outside of New Zealand or Australia. Where this occurs, we ensure that adequate safeguards are in place to protect your information consistent with New Zealand and Australian privacy laws.
Access to and Correction of Your Information
You have the right to request access to any personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate or out of date.
To request access or correction, please contact us at:
Email: tereza@tmplus.co
Phone: +64 9 236 4249
We may require proof of your identity before fulfilling any request. If we are unable to comply with your request, we will explain why.
Your Rights Under New Zealand and Australian Law
As a user in New Zealand or Australia, you are protected by privacy laws that ensure transparency and control over your personal information. If you are not satisfied with how we manage your personal information, you may lodge a complaint with the relevant authority:
New Zealand:
Office of the Privacy Commissioner
www.privacy.org.nz
Australia:
Office of the Australian Information Commissioner
www.oaic.gov.au
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting to our website. We encourage you to review this page regularly to stay informed of how we are protecting your information.
Last Updated: April 2025